Support

No chat bots here! Our team of real humans is here to answer your questions.

We know that you don't want to talk to a bot, so our small team of real humans is here to help. 💙

We're distributed around the world, and generally available from 6am-6pm US Eastern time (excluding weekends, and major holidays). Send a message and Anita, Ben, Justin or Steph will get back to you as soon as possible!

General support questions

Are you wondering how a particular feature works? Have questions about email deliverability? Need help with account management? Email support@buttondown.com or use the form below to start the conversation.

Migration help

Are you moving your newsletter to Buttondown from another platform? Just send us an email to concierge@buttondown.com or use the form below and we'll you get set up!

Discussions

Looking for inspiration, and some behind the scenes updates? Check out our Github Discussions page. This is where we share updates to our tooling, and roadmap; and where other customers share what they're building on Buttondown.

Buttondown is the last email platform you’ll switch to.