The single most common billing question we get is some variation of: "I have a big subscriber list but I only send a few times a year — do I really have to pay for the months I'm not sending?"
The answer has been "no" for a while now. We launched paused subscriptions back in 2024, and hundreds of authors have used it. But we've done a poor job explaining what "pausing" versus "cancelling" actually means, and the distinction has caused more confusion than it's worth.
So we're getting rid of it. There's no longer a separate "pause" option — if you cancel your subscription, you keep access to everything (collecting subscribers, editing emails, managing your archives) except sending new emails. When you're ready to send again, you can reactivate from the billing page at any time.
If you currently have a paused subscription: nothing changes about your experience. We're just calling it something different. Your account works exactly the same way it did yesterday.