Service design training logo

Service design training

Subscribe
Archives
August 5, 2025

Workshop facilitation

Facilitation principles from Tash Willcocks, a new course on Workshop facilitation, and an online course on Advocating for UCD in government.

Hi folks,

We’d like to share these great facilitation principles from Tash Willcocks:

  • Know your purpose, serve the group

  • Set the tone, and be what you want to see

  • Plan like a pro, adapt like a human

  • Create equitable, inclusive spaces

  • Orient towards justice

  • Create a brave space, not a perfect one

  • Facilitation is a team sport / With not for

  • The brightest person in the room… is the room

Have a read of the linkedin post and google doc linked in it for much more depth.

We have just launched two new training courses:

Advocating for UCD in government - 10 hours - online

Workshop facilitation - 3 hours - online

And there are still spaces available on our Introduction to Service design in government training in September.

Standing in solidarity with Gaza, and with our trans friends and family in these strange times. 

Clara and Ignacia

Read more:

  • Advocating for UCD training

    Five ways to advocate for UCD; a new training course - Advocating for UCD in government; other workshops and courses currently live including discount codes.

  • Barriers to UCD + training courses

    A list of the most common barriers to UCD, and two upcoming training courses - Advocating for UCD and Introduction to service design in government.

Don't miss what's next. Subscribe to Service design training:
Bluesky LinkedIn
Powered by Buttondown, the easiest way to start and grow your newsletter.