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September 7, 2026

Issue 36: Smarter by Thursday

Smarter by Thursday — Issue 36

Issue 36 · week of September 07, 2026

Smarter by Thursday

One practical AI win, every week. No jargon required.

By Dr. Rowan Hayes · Estimated read time: 6 minutes

Most of the real value from AI right now is surprisingly ordinary: helping you think through big purchases and handling uncomfortable emails with more grace and less stress. This week we’re looking at **researching a major purchase decision** and **writing a professional decline email** - two things that steal far more time and mental energy than they should. If you’ve ever had 27 tabs open comparing products, or stared at a blank screen trying to say “no” without burning a bridge, this one’s for you.

Try at least one before Sunday. That is the whole assignment.

Use Case 1 of 2

Use Case 1: Researching a Major Purchase Decision

On Tuesday night at 9:15 pm, **Lisa**, 54, is at her kitchen table with her laptop open and her reading glasses halfway down her nose. She runs a small consulting practice from home, and her eight-year-old laptop has started wheezing every time she opens Zoom and PowerPoint at the same time. She’s spent two weeks “researching” new laptops, which mostly means getting lost in YouTube reviews, contradictory articles, and tabs she forgets to close.

Lisa is worried because this isn’t a trivial purchase. A bad decision could mean years of slow calls and glitches during client meetings. She’s also aware that she doesn’t speak “spec sheet”: RAM, SSD, cores - it all blurs together. Her son keeps recommending a “gaming laptop” which feels wrong for someone who spends her days in spreadsheets, not video games. By 10 pm she’s frustrated, more confused than when she started, and vaguely embarrassed that something as basic as “buy a laptop” has turned into a minor research project.

Here is the exact prompt to use:

Copy and paste this into ChatGPT or Claude:

I’m planning a major purchase and want you to help me think it through step by step. Act as a practical buying advisor for a non-technical professional in her 50s.

Here is my situation: - I run a small consulting business from home. - My 8-year-old laptop is slow and struggles with Zoom, PowerPoint, and large Excel files. - I do NOT do gaming or video editing. - My budget is around $1,500. - I care most about reliability, speed during calls, and a screen that’s easy on my eyes. - I am not tech-savvy and don’t want anything complicated to maintain.

Do the following for me: 1. Ask me 5 - 7 clarifying questions about how I use my computer day to day, so you can refine the recommendation. 2. Based on my answers, explain in plain language which 3 - 5 key technical specs I should care about most and why (avoid jargon or explain it clearly). 3. Give me a simple checklist I can use when comparing models online, with “must-have” vs “nice-to-have” items. 4. Suggest 3 - 4 example types of laptops (not specific brand hype, but categories and what to look for) that would fit someone like me. 5. Point out 3 common mistakes people my age make when researching laptops, and how to avoid them.

Use short paragraphs, clear headings, and keep the tone practical and neutral, not salesy.

Why this prompt works: This prompt starts by clearly describing **who you are**, **what you’re doing**, and **what you care about**, which helps the AI avoid generic advice. It tells the AI to ask clarifying questions first, so you get a tailored answer instead of a canned recommendation. Breaking the task into numbered steps (“clarifying questions,” “explain specs,” “checklist”) gives structure to the response and keeps it practical rather than theoretical. The request for “plain language” and “not salesy” guides the tone to match how you actually want to read.

One thing to watch out for The AI does not know current pricing, stock, or your local store’s inventory, and it can be overly confident about specific models or brands. Treat any brand/model suggestions as examples, not gospel, and cross-check them on real retail sites before buying. Also, if you give very little detail about how you work, the AI will fill in gaps with assumptions that may not fit you - take time to answer its clarifying questions thoughtfully instead of rushing through them.

Use Case 2 of 2

Use Case 2: Writing a Professional Decline Email

On Thursday morning at 7:40 am, **Mark**, 62, sits down at his desk with coffee and a quiet dread. He’s semi-retired after a long career in operations and now takes on a few advisory projects each year. An old colleague has asked him to join a complex, time-consuming initiative - good people, good cause, but realistically it would swallow most of his time for the next six months.

Mark knows he needs to say no. His wife has already pointed out that the volunteer committee he joined last year turned into an unpaid part-time job. But he genuinely likes the person who asked, and he doesn’t want to sound ungrateful, disinterested, or worse, as if he’s criticizing the project. He opens a new email window, types “Hi Sandra - ” and then stops. Everything that comes to mind feels either too blunt (“I don’t have time”) or too fuzzy (“Maybe later this year”) which tends to invite more emails and negotiations.

Twenty minutes later, the coffee is gone and the email is still empty. The mental cost isn’t just the time - it’s the quiet stress of not quite knowing how to say no firmly while preserving the relationship.

Here is the exact prompt to use:

Copy and paste this into ChatGPT or Claude:

I need help writing a professional decline email. Act as a communications advisor who specializes in polite but clear business writing for experienced professionals.

Here is my situation: - I am in my early 60s, semi-retired, and I take on only a few projects each year. - A former colleague has invited me to join a substantial project/initiative. - I like and respect this person and the project, but I do NOT want to participate. - My main reasons: I have limited time and energy, and I need to protect my existing commitments. - I want to decline clearly, without leaving the door half-open for negotiation, but I DO want to preserve the relationship.

Please: 1. Ask me 5 - 6 short questions to understand the relationship, any history with this person, and whether I’m open to light involvement (e.g., one conversation, introductions) in the future. 2. After I answer, draft 2 alternative version emails: - Version A: warm, appreciative, but firm, with a brief explanation. - Version B: more concise and businesslike, still polite but very clear. 3. In each version: - Avoid sounding apologetic or guilty. - Emphasize appreciation and respect. - State the “no” in plain language without vague phrases like “maybe later” or “not right now.” 4. At the end, explain in 2 - 3 short paragraphs why the wording you chose works well for someone in my stage of career.

Keep the language natural, something a person in their 50s - 60s would actually say, not corporate jargon.

Why this prompt works: This prompt gives the AI a precise role (“communications advisor”) and a clear context: your age, career stage, and relationship dynamics. By asking it to start with questions, you ensure the email reflects your specific situation rather than a generic template. Requesting two versions forces the AI to show different tones, so you can choose what fits you best. The guidelines - no vague “maybe later,” no guilt-heavy apologies, emphasis on appreciation and clarity - tell the AI exactly what to avoid and what to prioritize, producing an email that feels like you, not a robot.

One thing to watch out for AI is very good at polite phrasing and can accidentally soften your “no” too much, leaving room for the other person to push back (“if things change,” “keep me in mind,” etc.). Read the draft carefully and remove any phrases that could be interpreted as a conditional yes. Also remember that AI doesn’t know the emotional nuance of your relationship; if the suggestion feels too distant or too familiar, adjust the tone before you send it - think of the AI’s draft as a starting point, not a final decision.

Know someone who spends too long on things AI could do in two minutes?

Forward Smarter by Thursday to three people who subscribe and I will send you my free AI Prompt Starter Pack: 20 ready-to-use prompts for everyday life.

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Smarter by Thursday · By Dr. Rowan Hayes · drrowanhayes.com
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