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May 19, 2021

Could a minor UX change get you these results?

Could a minor UX change get you these results?

The importance of checking data after a change. Email not displaying correctly?
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Measuring UX changes across device/channel.
Unintended consequences.
A recent change on a client’s mobile site removed a roadblock that we’ve had our suspicions about for some time. As a test it came off mobile and the results were fantastic. Revenue up 30% from mobile traffic and a generic brand search campaign up 443% in revenue! Unintended consequences but justification for our change. Be sure to analyse your data after a change as you may discover some pleasing results.
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