Struggling with your energy bills due to Covid-19?
Are you self-isolating or know someone that is?
We've launched our online and telephone advice service
To book a FREE telephone advice session with a trained adviser, please call 0808 169 1779 or email energy.advice@selce.org.uk.
Alternatively, if you are involved in community groups which are offering support to those self-isolating, or vulnerable individuals, please help us spread the message. We are able to send you both online and print marketing material.
You can also speak to us in Spanish – También puedes hablar con nosotros en español.
Self-isolating and finding it hard to pay your energy bills?
During lockdown, you may be using more energy than usual, after all, you’re home all the time now! You may have much less money coming in, or are struggling to top-up your meter. Selce can help by:
- Helping you to top up your meter whilst self-isolating
- Explaining how the government is supporting you with your energy bills during the Coronavirus epedemic
- Providing impartial advice on how to pay less for your electricity, gas and water
- Providing debt advice
- Supporting you to access grants or discounts you may be entitled to
- Explaining how to reduce your energy use at home by making your house more energy-efficient
- Connecting you to other sources of help you may need.
We will help you as much as possible, as soon as possible.
How Ofgem is supporting clients through the coronavirus:
- Ofgem advice on government measures “to support vulnerable people through covid-19”
- Ofgem advice on “Coronavirus and your energy supply”
