The most realistic Erlang model — and it isn't C
Most planners reach for Erlang C, trust the number it gives back, and move on. This issue is about the one time that number quietly lets you down — and the...
The World Cup is a planning problem, not a surprise
The 2026 World Cup kicks off on 11 June. Your operation will feel it whether you plan for it or not — so this issue is about being ahead of the pattern...
The number that's probably wrong on your dashboard
A welcome, the CCMA 2026 headline, and one calculator worth five minutes.
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