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The most realistic Erlang model — and it isn't C
June 7, 2026
Most planners reach for Erlang C, trust the number it gives back, and move on. This issue is about the one time that number quietly lets you down — and the...
The World Cup is a planning problem, not a surprise
June 3, 2026
The 2026 World Cup kicks off on 11 June. Your operation will feel it whether you plan for it or not — so this issue is about being ahead of the pattern...
The number that's probably wrong on your dashboard
May 21, 2026
A welcome, the CCMA 2026 headline, and one calculator worth five minutes.
TEST email for month 1
May 13, 2026
This is the first test email. Thanks for subscribing. You should receive this once or twice a month with new content from the website.