How (and why) non-technical folks should learn to use an API
Running a few quick and easy commands will help you understand how apps "talk" to each other (and impress your friends).
Public postmortem: email timeouts
Our public postmortem for Incident #0014.
better-handling-for-undeliverable-subscribers
Better handling for undeliverable subscribers
Public postmortem: external events backlog
Our public postmortem for Incident #0016.
AMP and why emails are not (and should never be) interactive.
Google tried to reinvent email. Everyone said no.
Email ideas to build hype for your first book launch
Get more reviews, pre-orders, and sales for an upcoming release with timely newsletters to your biggest fans.
On hacker wordplay and fossilized poetry
The neologisms of the early internet persist because of the camaraderie of coded communication.
better-tracking-with-expanded-utm-filtering
Better tracking with expanded UTM filtering
our-tracking-infrastructure-is-now-our-own
Our tracking infrastructure is now our own
automatic-periodic-exports
Automatic periodic exports
The community powered email newsletter
The best way to share community discussions is a newsletter.
easily-filter-a-subscribers-activity
Easily filter a subscriber's activity
quickly-spot-suspicious-domains-or-ips
Quickly spot suspicious domains or IPs
Attachments helped email go global
Sending files via email might be on the decline, but its history is more important than ever.
E-COM: The $40 million USPS project to send email on paper
The USPS offered to print your email for you. Only spammers said yes.
configurable-firewall
Configurable Firewall
This is not a newsletter accessibility checklist
It's a starting point with a few early guideposts.
localization
Localization
revamped-email-draft-flow
Revamped email draft flow
Markdown is unformatted formatting
How early computer users created the longest lasting formatting style, out of spare characters.
