Table for One (Part 1)
It’s been a while! I’m back! Table for One (Part 1) Meta-Layers for Hyper-Personalized Software Over the weekend, my son asked if there was any work he could...
On Payola and X-Rays, Part 2 - (Go ahead and try to) Follow the Money
The risks in the American managed healthcare system include inadequate accounting of costs, mis-tracking of interventions to outcomes, and confusion leading to avoidance, with the primary focus being on the probability of these risks. I use these as proxies for understanding how risk mitigation cannot be done without first gauging the severity of impact.
On Payola and X-rays: Part 1
It’s worth thinking about the many ways in which incentives drive behaviors in unexpected ways. Recently I was trying to digest four cataclysmic AI scenarios...
Good Design is an Act of Love
My Thanksgiving preparations were a laid back affair this year; Hosting was not my job this time around, and I gleefully took responsibility for making...
Hoping for Benign Invisibility
It's been a while, right?! This is the first of what will hopefully be weekly(ish) missives on the state of UX and Product Design. I suppose because of the...
