ADA Coordinator and Accessibility Manager - What's the difference?
Photo by Robert Ruggiero on Unsplash In the bustling world of accessibility in the United States, two titles often emerge: ADA Coordinators and Accessibility...
Accommodations Fail: How Lack of a Sign Language Interpreter Led to EEOC Filing Discrimination Charges Against Amazon
Introduction Another day, another multi-billion dollar company fired an employee instead of providing a sign language interpreter. The EEOC takes a specific...
John Maeda’s 2020 CX Report and Accessibility
Photo by Stephen Dawson on Unsplash Read John’s Medium article here with links to his short, medium, and long videos delivering his report. John Maeda is the...
Job Hunting while Disabled
Photo by Elevate on Unsplash Note: every “bad” HR behavior listed in this article, I have had personally happen to me, or heard about first-hand from the...
I’ve got my accessibility certification — Now what???
Note: I am not endorsing any of the classes below, I have not taken any of them personally. But I’ve had generally good educational experiences with the...
I’ve given up on the ADA to protect my rights as a person with a disability
The ADA turned 30 on the day I published this article. Anyone who views the ADA as a complete success doesn’t understand the problems facing people with...
Is there a bias against disability in your Unconscious Bias training?
Blurry picture of 4 individuals wearing business clothes and a pair of eyeglasses What is Unconscious Bias? Unless you have been hiding under a rock, if you...
Is an “identity model” replacing the charitable, medical, and social models of disability?
Image custom created by the author cannot be reused without permission and attribution Part one of a three-part article. See part two on language choices...
Interview Questions Accessibility Professionals should ask
Businessman in wheelchair interviewing with business woman A couple of months back, I wrote an article listing questions and behaviors that I thought were...
International Association of Accessibility Professionals (IAAP) position statement on overlays
Last fall, IAAP established an Overlay Task Force after increased concern from their membership about the activities of Overlay companies in the context of...
“Informal accommodations” are worth the paper they are printed on
In an earlier article, I wrote about how mental health conditions have to be accommodated like any other disability. Immediately my inbox was flooded with...
Inaccessible Third-party Content and Code — Why it is Important, and How to Address it
Cardboard with post-it note — Time for New Content In the United States, various parts of the federal government have made it painfully and consistently...
Inaccessibility is a disease. Why aren’t we doing more to cure it?
In the carbon-based lifeform world, herd immunity is achieved when the majority of a population is immune (either through infection or vaccine) to an...
Improving Native App Accessibility via Haptics
If you are interested in haptics, you might also be interested in the predecessor article on Accessible Motion Consider the following mobile native app error...
Impostor Syndrome, Stereotype Threat and Disabilities
Haven’t heard of “Stereotype Threat” before? Me neither until a few weeks ago. The impact of understanding how stereotype threat shapes my actions on a...
I’m Broken and It’s Beautiful
Japanese pot on a wicker repaired using Kintsugi technique with gold joining the broken black pieces together Image By Gugger— Own work, CC BY-SA 4.0,...
I love Electric Cars. But I will never, EVER buy a Tesla
Photo by Andreas Dress on Unsplash Elon Musk reopened his Tesla manufacturing plant in Fremont earlier this week in violation of California law. If someone...
I got a restraining order against my COVID-denying next-door neighbor
I will call my assailant, “Mr. Covid.” His actions had already generated two separate police calls (from others) for assault in the previous three months. My...
If somebody can use it, somebody can misuse it
Photo by Markus Spiske on Unsplash There is a portion of the American legal system under the category of negligence called “strict product liability,” also...
I am an accessibility badass
An email request came in, ending with: Please sign the letter with all those letters after your name. You know, BSc JD MBA CPACC BADASS After I stopped...