The Problem with Blanks for People Who Are Blind or Low Vision
A computer with a completely white screen sitting on a wooden desk surrounded by foliage A sighted person glances at an empty space and reads it as part of a...
So, Your WordPress Theme Isn't Accessible: How to Fix It Using a Phased Plan That Survives Updates
Laptop with “WordPress” logo on screen. Agency Name/Contributor Name – stock.adobe.com You love your WordPress theme. It took hours to get everyone to agree...
Partial Accessibility Is Sometimes Worse Than No Accessibility at All
Doors closing that dissolve around the edges Claude responded: To people who do not use assistive technology, partial accessibility sounds like a reasonable...
WIIFM: The Motivational Question Behind Every Accessibility Conversation
Black and white text that says WIIFM: What’s In It For Me Every person sitting through your accessibility presentation is silently asking the same question:...
The Faces Age Verification Cannot Read
Five people with colored pieces of paper covering their faces TL;DR: Half of U.S. states now require online age verification, and the systems doing the...
GAAD 2026: Not Much to Celebrate, Yet
Beat up sign that says “meh” against a dirty concrete wall Tomorrow is Global Accessibility Awareness Day. If you are expecting a post full of colored...
Know Your Accessibility Testers Before You Need To
Pad on a desk with the words Strength and Weakness separated by a vertical line Most accessibility managers have a vague sense of who their strongest team...
Restricting Vendor Use of AI in Client Engagements
A number of domino-like pieces of wood. The left half has fallen over, and the right half is standing. A line drawing of a person is in between these two...
You can’t audit your way into accessibility culture change
Torso of a female appearing person in front of a laptop and a tablet at a desk with numerous audit badges appearing above the devices Accessibility audits...
Think About What You Feed Into Generative AI BEFORE The Demand Letter Arrives
AI-generated picture of a blurry person working on a laptop, feeding data into a chatbot You have been using generative AI to do your job better. You asked...
Two SDNY Decisions in One Week Show Courts Are Done Messing around with Questionable Accessibility Litigation
Blurry courtroom with the scales of justice in the foreground Courts in SDNY have been showing their impatience with repetitive, cookie-cutter accessibility...
Locked Out: Why OTP and 2FA Often Fail Users with Disabilities
Shadow of an individual trapped inside a mobile device with their hands pressed up against the screen from the inside Two-factor authentication (2FA) and...
Why you shouldn’t trust the people who built your inaccessible site to fix it
Paper wire frame of a generic website You commissioned a website. The agency delivered. The site contains blood, sweat, tears, and no small amount of your...
Getting Developers to Care about Accessibility: Carrots and Sticks
Two technology professionals standing at a large monitor, looking at user journeys Most developers aren't intentionally hostile to accessibility. They just...
The Other Half of Accessibility: Why Soft Skills Determine Whether Programs Succeed
A person in a checkered blazer interacts with a floating digital interface above a tablet Introduction When it comes to accessibility management, success is...
The Screen Reader Stutter: Why Your Content Repeats Itself and How to Fix It
Arrows pointing to a man sitting in an office with a coffee and a book at his desk Screen reader users hate it when things announce twice. Some people call...
Locking In Accessibility: How Smart Procurement Language Protects Your Organization
Person holding a number of fanned-out $100 USD bills Your organization works hard to build accessible digital experiences. But all of that effort can be...
Accessibility Considerations for Off-Site Navigation and Downloads
Two websites connected by a link When a website links to content it does not own or control, it is easy for assistive technology users to miss that they’ve...
Accessibility Contractors Have Their Place-But It's Not Everywhere
Old-fashioned balance scale, with cartoon images of employees on one side, and contractors on the other The all-contractor "accessibility team" has become an...
AI will Eliminate the Need for Accessibility Professionals? I think not.
A robotic hand puts a note saying “You’re fired” into a human hand Every day, there are more articles about AI replacing people in tech. Accessibility...