Think About What You Feed Into Generative AI BEFORE The Demand Letter Arrives
AI-generated picture of a blurry person working on a laptop, feeding data into a chatbot You have been using generative AI to do your job better. You asked...
Two SDNY Decisions in One Week Show Courts Are Done Messing around with Questionable Accessibility Litigation
Blurry courtroom with the scales of justice in the foreground Courts in SDNY have been showing their impatience with repetitive, cookie-cutter accessibility...
Locked Out: Why OTP and 2FA Often Fail Users with Disabilities
Shadow of an individual trapped inside a mobile device with their hands pressed up against the screen from the inside Two-factor authentication (2FA) and...
Why you shouldn’t trust the people who built your inaccessible site to fix it
Paper wire frame of a generic website You commissioned a website. The agency delivered. The site contains blood, sweat, tears, and no small amount of your...
Getting Developers to Care about Accessibility: Carrots and Sticks
Two technology professionals standing at a large monitor, looking at user journeys Most developers aren't intentionally hostile to accessibility. They just...
The Other Half of Accessibility: Why Soft Skills Determine Whether Programs Succeed
A person in a checkered blazer interacts with a floating digital interface above a tablet Introduction When it comes to accessibility management, success is...
The Screen Reader Stutter: Why Your Content Repeats Itself and How to Fix It
Arrows pointing to a man sitting in an office with a coffee and a book at his desk Screen reader users hate it when things announce twice. Some people call...
Locking In Accessibility: How Smart Procurement Language Protects Your Organization
Person holding a number of fanned-out $100 USD bills Your organization works hard to build accessible digital experiences. But all of that effort can be...
Accessibility Considerations for Off-Site Navigation and Downloads
Two websites connected by a link When a website links to content it does not own or control, it is easy for assistive technology users to miss that they’ve...
Accessibility Contractors Have Their Place-But It's Not Everywhere
Old-fashioned balance scale, with cartoon images of employees on one side, and contractors on the other The all-contractor "accessibility team" has become an...
AI will Eliminate the Need for Accessibility Professionals? I think not.
A robotic hand puts a note saying “You’re fired” into a human hand Every day, there are more articles about AI replacing people in tech. Accessibility...
Why I Don’t Call Myself an Accessibility Expert
Oven-like dial that says “skill” with five settings - novice, average, skilled, specialist, and expert I’ve been working in the fields of disability...
The Accessibility Manager Moment No One Warns You About
Three business people at a table with paper, one standing and shaking a finger at the person across from them The demand letter/lawsuit lands first. The...
Everyone Loses When Paying Fines Becomes a Business Strategy
Cartoon of a man and a woman standing on either side of a notepad that says FINE $$$ with money icons. Compliance failures are triggering urgency or internal...
2026 Accessibility hiring looks busy, yet the patterns show underlying weakness
Young person at a laptop applying for a job Accessibility job postings are up. On a11yjobs.com, even at the end of the year, when things typically slow down,...
Five accessibility trends to watch in 2026
Keyboard and pink pen next to a sign that says #TREND Photo by Walls.io on Unsplash Accessibility methodology continues to mature. In many organizations, it...
What Continuous Improvement Model is Best for Accessibility?
Hand holding sharpie with the following message “Be better than you were yesterday” Most organizations start their accessibility journey in reactive mode. A...
Don't Fall Into the "Accessibility Grade/Score" Trap
A wooden box labeled “Accessibility Grades” being propped up with a stick with a string tied to it with a business man about to walk underneath In the rush...
How to Avoid Boiling the Accessibility Ocean
Swirling ocean containing a pot of boiling water Accessibility is often framed as a gigantic task that requires attention to everything at once. People...
Accessibility and Usability: Inline Field Validation vs. Constantly Active Submit Button
AI-generated image of a hand against a dark background, holding a circle containing a light blue checkmark against a dark background. User researchers have...