Wicked Problems in Design Thinking
Wow, that's been quite a break. I'm going to call this Season 2 of 1992. Thanks to those of you who stuck around, and welcome to those of you who signed up...
The Plasmid Prep by Kathleen Jordan and Michael Lynch
Everyone wants best practice. It’s in the name: it’s the best. Who would want second-best practice? I think uncritical and unexamined acceptance of the idea...
Learning from Notes, by Wanda J Orlikowski
Digital Transformation! It’s been a thing for ages in big legacy enterprises and government. (Universities — it’s coming for you, too.) And yet, it feels...
A "pile" metaphor for supporting casual organization of information, by Mander, Salomon and Wong
Hello, 1992 readers. Sorry for the drop off in frequency. I my kids got sick, then my wife, then me. Not Covid, just a cold, but it knocked us all around for...
The Active Badge Location System by Want, Hopper, Felcão and Gibbons
So far, the papers I’ve looked at have been from 1992 but not of 1992. The topics and outcomes could have been from today. Air Traffic Control is still a...
Faltering from ethnography to design by Bentley, Hughes, et al
Why is it so hard to translate research into useful input for product, system or service creation? This issue we’re looking at two related papers written by...
Caught in a Web of Fuzzy Problems, by Ina Wagner
What’s a better chair: this one? Or this one? What’s a better font: this one? Or this one? How do you know? Are you so confident in your answer that you’d...
Taking CSCW Seriously
Taking CSCW Seriously, by Kjeld Schmidt and Liam Bannon Working in an office is hard. (Remember working in an office?) Wait, I'll try again. Working in a...
The Trojan Door, by Susan Leigh Star
The Trojan Door, by Susan Leigh Star What if… computers are bad? Not in the “are we the baddies” sense. (Though that’s possible, too…) In the “not always...