a Postcard in an envelope, this time
Hello friend,
I hope you had a smooth entry into the new year. Is there a sense of new-ness still, in February? I think mine is gone now, having given way to a fresh-ness as ideas for spring-summer pop up from different corners.
I'm writing to you from my couch in Paris again, back from six weeks of blue-sky-winter in Japan. AQ is opening a second base outside of Tokyo, so I got to have a wild time with the team, stretching our field research legs across volcanic mountain ranges and lakes to the questions of Where do we want to be? Who might we become there?
My working theory is that the more we work and socialize online, the more we yearn for connection to place. And for those of us at home in networks, it would stand to reason that we seek that quality in how we connect to places, too—being at home in a network of places, weaving our lives with the people that inhabit them.
In exploring shared spaces and belonging, I want to write about those ideas particularly as it relates to the workplace. There are two pieces so far, the first which I've enclosed below.
Other than that, I seem to have plenty going on but not much in the way of discrete pieces of news to share, yet.
Do let me know how it's going on on your side... what's inspired you recently?
Tomomi
‘Editing’ the office workspace
Designing for the fragile dynamics of sharing space
by Lisa Woite with Tomomi Sasaki
In spring 2021, AQ had an all-hands workshop about our Tokyo office. The mothership was no longer getting the kind of human presence that makes a space feel alive and loved. The air felt stale and the post-box overflowed with pizza flyers. With the days of a regular commute to a central location behind us, we recognized it was time to reimagine the role of the studio space in our design practice.
By the end, two things had become clear.
First, constrained to the home, each of us were seeking spaces that support changes in modes of work or thought, with some of the affordances of working from a café, from a friend’s house, or from a different city. More subtly, we were yearning to gather, to be able to convene in celebration of us, and to have access to a sanctuary, shielded from the friction of daily life in the city.
The second, which crystallized over subsequent weeks, was that our creative energy would not come from our Tokyo office space anymore.
In summer 2021, we decided to establish a second space away (“hanare”) in the mountains and downsize the Tokyo office from two floors to one. These decisions triggered the start of two different but deeply related processes now in progress.
Documenting the journey
Sensing an opportunity to experiment out loud in the broader social context of re-thinking work, I was interested in having outsider eyes look in, to help sensemake and give tangible form to what we would learn. I invited Lisa Woite to accompany us on our journey. Lisa is a German multimedia artist based in Tokyo, with a keen interest in space and movement. In recent years, her research focus has been on the hidden stories and histories in Tokyo’s ever-changing cityscape.
In this first installment of our collaboration, Lisa and I examine key ideas coming out of the Tokyo office part of the project.
What role do we want the office to play?
For the last two years, most conversations and experiences of shared workspace have been preoccupied with preventive safety regulations, the opinions of governments and C-suites, and the growing chatter of workers spreading their wings. It’s gone from the binary question of office or no office to “how many times a week is it required to be in the office?”. Among rallying cries that so-called hybrid work is here to stay, we also see an undercurrent of wondering what one can get away with.
A more interesting question for companies is what role we want the office to play. A shared physical space is more than meeting rooms and a desk to park our laptops. The collapse of former routines has decimated the benefits of casually coming into and moving around that an office once offered. Once a company has made a decision not to let a space go, and given that usage will continue to be erratic, they need to re-design the space in order to effectively contribute to performance and build a sense of belonging. How do we go about that work, with individuals so busy negotiating their own relationship to the office? And who’s job is it anyway?
In responding to these questions, what emerged for AQ was an exploration of the possibility for conflicts and a re-negotiation of the meaning of a shared workspace. While many of the themes are “evergreens” that are based on experiences pre-Covid and will persist in a post-pandemic world, the changes that Covid forced upon us can be used to observe things from different perspectives and with heightened sensitivity.
Our ideals and boundaries for a shared workspace include the following:
Yes to
Feeling secure that I have a place there, whether I go once a day or once a quarter
Walking into a sense of quiet, welcoming openness
Walking into nice surprises, such as fresh flowers
Feeling confident about welcoming visitors, even unplanned
Having reliable access to the company’s abundance of quality tools and materials
No to
Requiring permission to go or not
Feeling self-conscious or anxious about going there because I don’t know what might be going on
Walking into disorganization or noise, and not being able to find a spot that suits my intentions for that particular day
Feeling like I may interrupt someone else’s flow state
Having to search for shared tools and materials
Interestingly, while the areas of our life that we often conceptualized as separate, — dwelling, working, playing — have blended into one another, the ideal for a workspace that is carved out by these ideals is, finally, to walk in and feel at home. With this realization, we noticed that a lot of the positive and negative dynamics in shared spaces we were exploring had parallels to those we can experience in the context of home and dwelling: being kin or outsider, the dynamics of host and guest, feelings of belonging or intruding. Even in the place that is not-home, our primary experience of our own homes and visiting those of others may serve as a guiding star for how we want to share space.
In three upcoming essays, we will trace the ideals and struggles of sharing space, each devoted to a different way of being in a shared space: Taking up space, marking space, and earning space.
Next: Taking up space—Belonging, permission and freedom in the fragile dynamics of sharing (work)space