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May 15, 2026

Issue 20: Smarter by Thursday

Smarter by Thursday — Issue 20

Issue 20 · week of May 11, 2026

Smarter by Thursday

One practical AI win, every week. No jargon required.

By Dr. Rowan Hayes · Estimated read time: 6 minutes

Big purchases and awkward emails: two things that can quietly drain your energy. This week we’ll use AI to help with both. First, we’ll have it do the heavy lifting on researching a major purchase so you can stop drowning in tabs and contradictory reviews. Then we’ll have it help you write a professional “no” email that’s clear, kind, and firm - without you agonizing over every sentence.

Try at least one before Sunday. That is the whole assignment.

Use Case 1 of 2

Use Case 1: Researching a major purchase decision

On a Wednesday night around 9:30 p.m., Denise, 54, is sitting at her kitchen table with her laptop open and three different “Best Washing Machines 2026” articles on the screen. Her old machine is dying a noisy death. The repair guy said it would cost almost as much to fix as to replace.

She’s been “just checking options” for three weeks. Every time she reads a review, she finds a comment saying the opposite. One site says a particular model is quiet; another says it sounds like a jet taking off. YouTube reviews are either sponsored or from people who live in completely different situations - large families, fancy laundry rooms, or European models that aren’t even sold where she lives.

She’s not trying to become a washing-machine expert. She just wants something reliable that won’t wake the whole house, that fits in the awkward laundry closet, and that won’t die in three years. What she really wants is the kind of answer you’d get from a smart, practical friend who knows her situation and has already read everything. Right now, she has information, but not clarity.

Here is the exact prompt to use:

Copy and paste this into ChatGPT or Claude:

Copy and paste this into your AI assistant, then fill in the brackets with your details.

I want help making a major purchase decision. Please act as a research assistant and practical advisor. Don’t just summarize marketing claims; help me think through tradeoffs for my real situation.

1. Here’s the item I’m deciding on: - Type of item: [e.g., front-loading washing machine] - Budget range: [e.g., $700 - $1,000] - Country/region: [e.g., United States, mid-sized city] - When I hope to buy: [e.g., within the next 2 weeks]

2. Here’s my specific situation and constraints: - Household size and usage: [e.g., two adults, two teens, 6 - 8 loads/week] - Space constraints: [e.g., narrow laundry closet, max width 27", venting is standard] - Priorities (ranked): [e.g., 1) reliability, 2) noise level, 3) energy/water use, 4) ease of use] - Past frustrations to avoid: [e.g., vibration, moldy smell in front-loaders, confusing controls] - Where I’m likely to buy: [e.g., big-box stores + local appliance shop; no interest in used]

3. Please do the following: A. First, list 3 - 5 key decision factors that matter *for someone like me* and explain briefly why each one matters. B. Then, give me a short, plain-language comparison of 3 - 4 specific models that are widely available in my region and within my budget. For each model, include: - Main pros and cons - Any common failure complaints or issues from user reviews/consumer sites - Who that model is best for C. Based on my situation, recommend: - 1 “safe, practical” choice - 1 “upgrade if I’m willing to spend more or accept a tradeoff” - 1 model I should avoid, and why D. Finally, give me: - 5 concrete questions to ask a salesperson - 5 things to double-check in the store or online before I actually buy (e.g., measurements, hoses, delivery/installation details)

Important: - State your sources in general terms (e.g., “consumer review sites,” “manufacturer specs,” “professional review publications”), but do NOT invent specific brand names or model numbers if you’re unsure. - If you’re not certain about specific models in my region or price range, explain the *type* of model I should look for and what to avoid, instead of guessing.

Before you answer, repeat back my situation in 3 - 4 bullet points to make sure you’ve understood it. Then give your advice.

Why this prompt works:

This prompt doesn’t just say “What washing machine should I buy?” It gives the AI a role (research assistant and practical advisor), a context (your household, space, and priorities), and a structure (factors, models, recommendations, questions). It also explicitly tells the AI what *not* to do - don’t guess, don’t just echo marketing - and asks it to restate your situation first, so you can spot if it misunderstood. You’re turning a vague “help me” into a focused, guided task.

One thing to watch out for

AI systems are not live consumer databases. They can easily hallucinate specific brand names or model numbers, or describe features that don’t match what’s actually sold right now in your area. Treat any model suggestions as starting points, not final truth. Always cross-check specific models and specs on real retailer sites or Consumer Reports - type resources before you spend money.


Use Case 2 of 2

Use Case 2: Writing a professional decline email

It’s Monday, 7:45 a.m., and Tom, 61, is sitting at his desk with a half-drunk cup of coffee, staring at a blinking cursor. He’s a seasoned project manager doing some consulting on the side. A former colleague has asked if he can “just jump in for a small advisory role” on a complex project that Tom can already tell will be a time sink - and the fee they’re offering is nowhere near what the work will actually demand.

Tom knows he needs to say no. His calendar is already tight, and he promised himself that after 60, he would stop taking on “favors that look like work.” But he doesn’t want to damage the relationship. He’s rewritten the email three times: once too blunt, once too apologetic, and once so vague it didn’t actually say no. The draft folder is full, and he hasn’t hit send. The mental load isn’t the typing - it’s the social tightrope: clear but kind, firm but not icy, honest but not harsh.

AI can’t make the decision for him, but it can write a solid first draft that sounds like a human adult instead of a legal notice. The key is feeding it the right details and boundaries.

Here is the exact prompt to use:

Copy and paste this into ChatGPT or Claude:

Copy and paste this into your AI assistant, then fill in the brackets with your details.

I need help writing a professional email to decline an opportunity. Please help me draft a message that is: - Clear and unambiguous that I am saying no - Respectful and warm - Brief (about 3 - 5 short paragraphs) - In my voice, not overly formal or salesy

Here’s the situation: - My role/profession: [e.g., independent marketing consultant] - Who is asking: [e.g., former colleague, friendly but not a close friend] - What they’re asking me to do: [e.g., take on a 3-month website redesign project at a discounted rate] - Why I’m declining (in plain language): [e.g., I’m fully booked with existing commitments and I’m not taking on discounted projects this quarter] - What relationship I want to preserve: [e.g., I’d like to stay on good terms and be open to the right kind of project in the future] - Any boundaries I need to reinforce: [e.g., I don’t do rush projects or “friends and family” discounts anymore] - How I normally write emails (tone and style): [e.g., straightforward, friendly, no buzzwords, usually short sentences]

Please write: 1. A subject line with 2 - 3 options, matching my tone. 2. The email body, using: - A brief, genuine acknowledgment of the request - A clear and direct “no” that doesn’t invite negotiation - A *short* reason that is honest but not overly detailed - Optional: one concrete way to be helpful that does NOT undermine my boundary (e.g., recommending a resource or suggesting a brief call later in the year) 3. A version I can use if they push back that politely restates my boundary without adding new explanations.

Important: - Do NOT over-apologize or make me sound guilty. - Do NOT leave the response ambiguous. It must be clear I am declining. - Keep the language natural for a professional in their [age range, e.g., 50s], not trendy or slangy.

Before drafting, please restate my situation in 3 - 4 bullet points to show you understand. Then give me the email draft.

Why this prompt works:

Instead of just asking, “Write a decline email,” you’re giving the AI the social context (who’s asking, what the relationship is), your boundaries, and your desired tone. You’re also telling it what to avoid - ambiguity and over-apologizing - and asking for a follow-up version in case the person pushes back. This makes the AI less likely to produce a vague, squishy “maybe later” email that keeps you stuck.

One thing to watch out for

AI tends to default to either very formal corporate-speak or overly effusive friendliness. You may need to adjust a few phrases so it sounds like you. Read the draft out loud; if there’s a sentence you would never say, change it. Also, be careful not to let the “optional helpful gesture” turn into unpaid work or an opening for them to keep negotiating - if that’s a risk with this person, tell the AI to leave that part out.


Know someone who spends too long on things AI could do in two minutes?

Forward Smarter by Thursday to three people who subscribe and I will send you my free AI Prompt Starter Pack: 20 ready-to-use prompts for everyday life.

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Smarter by Thursday · By Dr. Rowan Hayes · drrowanhayes.com
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