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THE WORKFLOW
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How to Audit Your Brand's Presence in AI Search (In Under an Hour)
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This audit takes 45 to 60 minutes. Do it once a quarter.
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What you need:
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A browser (incognito mode), ChatGPT, Google Gemini, and Perplexity (free tiers work), a spreadsheet to record findings, and 15 to 20 seed questions about your brand, industry, and competitors.
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Step 1: Build your query list (10 min)
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Write 15 to 20 questions an informed buyer or journalist might ask. Include "[Your brand name]: what do they do?", "Best [your category] tools/agencies/solutions", "Who are the top experts in [your niche]?", and "[Competitor name] vs [your brand]". Avoid vanity queries. Think: what would someone type if they were evaluating vendors or writing a story about your space?
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Step 2: Run each query across all three platforms (20 min)
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Open ChatGPT, Gemini, and Perplexity in separate tabs. Paste each query. Record: Does your brand appear? In what context (positive, neutral, missing)? What sources are cited? What competitors appear when you don't? Note the exact language AI uses to describe you. If it's wrong, it's the new version of a bad Google snippet -- except it travels further.
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Step 3: Flag the gaps (10 min)
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Three categories: Missing entirely -- your brand doesn't appear for queries where it should (content gap). Inaccurate -- AI describes you incorrectly or outdated (source problem). Weak positioning -- you appear, but buried or vaguely described (visibility problem).
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Step 4: Identify which sources AI is citing (10 min)
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For every mention of a competitor or industry term, look at what sources the AI pulls from. You'll typically see Wikipedia, industry publications, well-structured company pages, and recent earned media. These are your targets. If a competitor is well-cited in PRWeek or by Nieman Lab, that's why they're showing up.
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Step 5: Build a short-term fix list
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For each gap: one content action. Missing entirely? Write a clear, factual "what we do" page with structured data. Inaccurate? Reach out to the publications being cited and pitch a correction or profile. Weak positioning? Build a briefing document that explains your category clearly, without jargon, and get it in front of journalists who cover your space.
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Failure modes to watch:
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Running queries only once (AI outputs vary -- run each query at least twice). Assuming your website is being read (AI pulls from external sources more than your .com). Treating this as a one-time task (set a quarterly calendar reminder). The goal is not to game the system. It is to make sure the record is accurate.
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