Synthetic and real user monitoring both have tremendous advantages to web performance workflow. Synthetic monitoring tools often get a bad rep as if they report inaccurate data (and speed pain points)—nothing further from the truth!

Reliable platforms give us data that’s true for selected test settings. Those settings might differ from visitor sessions, but that doesn’t mean they aren’t helpful or don’t report real user experience issues.

While trust should be earned, believing web performance testing and accepting responsibility for improvements is the first step to a better internet.