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When I got the first message from a user saying that their screen reader didn't work well with the select boxes, my first thought was: "Okay, no problem — I'll fix it now! Let me go and look at what the accessibility options are for this plugin."
Instead, what I found were a bunch of forum posts about how the software in question was really poor on all matters to do with accessibility. There were no built-in options to toggle on or off. 🤦🏾♀️
I should have done this research beforehand. Then I would have been aware of the potential tradeoffs. I might have proceeded with my plugin choice, developing a custom way to add in any required accessibility improvements, or I could have gone down another route entirely.
The important thing is that I'm working on it now, alongside other accessibility shortcomings that have been baked into the site.
Going forward, my research will be much more thorough!
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