When Users Show The Way
Checking in with your users on, seemingly, minor decisions can be so illuminating! There've been two such cases in the last week.
We recently decided to move the ability to filter book lists by format higher up the priority stack.
For stats, we group 'paperback' and 'hardcover' together under 'print', but I wasn't sure if, on the whole, the people who cared for the format filter also needed to distinguish between the type of print book when browsing.
So, I went to Instagram to poll our followers. Normally, there's a clear answer either way...
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