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AI Agents Are Changing How We Run Our Agency.
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We're Building an Agency Operating System — And It's Working.
I haven't opened Claude in about a week. If you know me, you know that's a big deal. What's replaced it is a set of specialised AI agents — built on the Hermes agentic harness — each with full context about my clients, their goals, and their roadblocks. The result? A task that used to take days now takes minutes. This week I walk you through a real client win: our SKAW diagnostics tool flagged a drop, the agent diagnosed it, backed everything up, applied the fix — and the Google Shopping crawl bot came back. We're watching this closely. I also cover why I've gone model-agnostic, why platform lock-in is a real business risk right now, and what an agency operating system actually looks like in practice. |
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