Your Intermittent Lex

Archives
July 7, 2023

A trick for staying top of mind

I was working with a client recently who sells a premium service. Sometimes, even seemingly hot-to-trot prospects start ghosting — or at least get very… slow… to… respond. I previously shared my email that gets a response nearly 100% of the time in those scenarios, but I wanted to share a quick tip I offered this client for a prospect who kept going quiet.

Let’s say you’ve traded emails with someone you know can go silent for days or weeks at a time. When you finally do get a response — say, one that promises new information or an update “sometime next week,” your instinct, ideally, is to send a thank-you note their way.

smartphone screen showing facebook application
Photo by Justin Morgan on Unsplash

I love a thank-you note. Do send one. Just don’t send it right away.

I know you’re excited to get a reply, and I know you want to express gratitude for said reply… But waiting a few days gives you the power of an organic opportunity to tickle the prospect’s inbox again, without seeming (too) annoying.

Monday: You email them

Next Monday: You email them again

Finally, the following Thursday: They reply and say more information will come mid-week the following week

Hold your fire! Don’t reply yet.

Perhaps Tuesday of that following week, you send a note: “Thanks! Looking forward to it.”

You’ve now sent a thank you note (yay!), you’ve nudged them (woohoo!), and you’ve done it without explicitly saying HEY I’M NUDGING YOU.

That’s a win/win/win.

Your Intermittent Lex is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Don't miss what's next. Subscribe to Your Intermittent Lex:

Add a comment:

You're not signed in. Posting this comment will subscribe you to this newsletter with the email address you enter below.
Powered by Buttondown, the easiest way to start and grow your newsletter.