Sob stories
SOB vs SOP
Have you tried making procedures and the team just does not follow them? Sob stories all around?
Well, just like a story needs a relatable plot and premise, what is your SOP giving the users? Is it just a task focused checklist or is it a critical tool that your employees want by their side while they work?
If your SOPs help people do better work in easier ways, they will always want to refer to them and perfect them, isn’t it?
Here’s how to do it:
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