from Gossip to Grounding
How we encourage chaos by ignoring systems
Every time we do things in our business that is non-systematic, is it not equivalent to gossip for business?
If we don’t have a scientific system for appraisals, for example, then we are relying on the only other data point we have - our own perception. That invariably comes with our own biases, and probably many blind spots.
Only when we try to convert things to a scientific and systematic way, we are forced to look at how it will be self-sustainable. The math just won’t add up otherwise. There will be a leak of logic somewhere or another.
Don’t get me wrong, I’m not talking about making everything about numbers. That’s a loosing game because it is not sufficient. It is supportive, but never comprehensive.
An excellent example given by Capt Raghu Raman is one of a soft, humane system. This is a fantastic story [~5 mins if you can stop listening after the story :] about how the up front and open gossip to a superior was used as a tool to great leadership. It details a simple technique that is like vomiting out all the political puss that builds up in organizations over time.