Why does an organisation need a Chief Delivery Officer?

Hiring a CDO at the right level will be a big investment for the business. The person themselves will have costs, and they will likely also bring a team with them, maybe a mixture of internal and external people.

There will be disruption to business-as-usual and a reduction in velocity whilst change is happening that itself will incur costs.

So why do it?

Whether you're a services business or a product company, you need to deliver work for your clients. Often it's the part of the business that your clients experience most closely and, done well, is a foundation stone for your reputation.

Consequently, delivery touches every part of your organisation. A CDO brings the integration between vision, strategy, and execution that you need to excel.

Read more in this first part of the Chief Delivery Officer's Handbook, an online playbook for leading delivery projects, teams and programs for agencies, client service businesses and SaaS product companies.

Why an organisation needs a Chief Delivery Officer | Helios360

A CDO brings the integration between vision, strategy, and execution that you need to excel.

The Chief Delivery Officer's Handbook covers the role of strategy, management and leadership for project delivery for clients within the expectations of ambitious organisations.