Welcome to the Chief Delivery Officer's newsletter

I’m Joe Baker, and this is a newsletter about project delivery leadership for digital and creative projects, particularly relevant for current or aspiring Chief Delivery Officers and founders or leaders of ambitious businesses.

Mostly, I’ll look at all manner of things related project delivery and team leadership. Sometimes it’ll be about broader issues that delivery principals should be aware of and have a good working understanding about — things about economics, technology, geopolitics, and culture, for instance, all things that shape what we’re doing as delivery leaders and why we’re doing it.

It’s a completely free newsletter blog — a regular column that you can get in your email inbox or read on the web, and that’s it.

Why should I become a subscriber?

The newsletter will cover things related to project delivery leadership, but hopefully not much of the usual management speak or corporate junk talk. Rather, it’s a regular dose of inspiration and a fresh perspective on service delivery leadership.

Subscribe, and you’ll get thought-provoking items and motivating posts directly in your inbox.

I really appreciate all my subscribers. This should also be a delivery leadership community where we can discuss interesting stuff.

Who is it for?

The newsletter is particularly relevant for current or aspiring Chief Delivery Officers in digital and creative agencies and consultancies or in SaaS product businesses — as well as CDOs, professional services directors, client services directors, and other delivery principal roles, for example.

If you work in delivery management or leadership for project delivery at any level you’ll probably find it fits for you.

And it’s right up the street of founders, owners, or leaders of ambitious businesses — those who recognise that good delivery is a foundation stone for their’s business’s reputation.

When will I get it?

The newsletter is published weekly, usually on Wednesdays.

Mostly they’re short-form pieces (or short-ish!) — specific things to consider during the week.

Occasionally there’ll be longer articles that examine particular subjects in greater depth.

The newsletter is completely free.

Who is Joe Baker?

I’ve got 25+ years of digital and IT consultancy sector experience. I have worked in Agile delivery contexts for 20+ years, with the most significant part of my delivery experience formed by the UK Government Delivery Service (GDS) Agile delivery framework.

I am passionate about building engaged, motivated and inclusive cross-functional teams, working hard to lift teams to high performance.

I’ve spent recent years leading the delivery of generative AI (genAI), conversational AI (CAI) and AI agent professional services for an agentic AI SaaS start-up, leading these kinds of projects for years ahead of the current AI wave.

This is me:

You can find out about my fractional Chief Delivery Officer services and other stuff on helios360.co.uk, where I’m also writing The Chief Delivery Officer’s Handbook.