Revenue Service backlog 'significantly worse than previously believed' with 106,444 cases outstanding
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Revenue Service backlog 'significantly worse than previously believed' with 106,444 cases outstanding
• Revenue Service faces 106,444 outstanding work items as of 31st August 2026, down 36% from a baseline of 166,543 established in March, but still representing a significant backlog accumulated over more than 12 years Failed transformation programme from 2018-2024 delivered new systems without finishing vital automation tasks, requiring 18 months to fix employer return processing and leaving finance and debt platforms
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Cloudy with patchy rain and drizzle, likely heavier later. Mist and hill fog patches developing.
The local news that matters this morning
Here's the local news from the past 24 hours, made easy to digest.
 | Bailiwick Express - Guernsey News · Local news · yesterday "We have an oversight system that is not working"• P&R have been urged to take independent advice to find out what is going wrong with Guernsey's underperforming investments. |
 | The Quarry - Independent news from Guernsey · Local news · yesterday The Weekly Briefing from The Quarry• Revenue Service backlog 'significantly worse than previously believed' with 106,444 cases outstanding Published 16 September 2026 Revenue Service faces 106,444 outstanding work items as of 31st August 2026, down 36% from a baseline of 166,543 established in March, but still representing a significant backlog accumulated |
 | Bailiwick Express - Guernsey News · Local news · yesterday Law change needed before College can accept ‘once-in-a-generation’ gift• The States would need to change the rules governing The Ladies College before it can receive a gift that could potentially save taxpayers £2.2m a year. |
 | Island FM Guernsey News · Local news · yesterday £22m Children's Services hub plans advancing• Guernsey's States will be asked to approve a new hub for Children's Services, costing up to £22 million. |
 | Bailiwick Express Guernsey · Local news · yesterday Summer League table tennis concludes• Pictured: Sekao Nwako and Olivia Gilbert collect their awards The champion of this year's Guernsey Table Tennis Association's Summer League has been crowned. |
 | Bailiwick Express Guernsey · Local news · yesterday READER LETTER: The effect of GST on the Guernsey Insurance Fund• Dear Sir, An extremely important aspect of the Tax Reform Paper has been entirely forgotten (or ignored) by those who should know better, namely the effect of the proposed reforms on the position of the Guernsey Insurance Fund. |
 | Channel Eye - Channel Islands business news · Local news · yesterday Customer service awards shortlist revealed• The shortlist has been revealed for this year’s Guernsey Customer Service Awards. |
 | BBC News - Guernsey · Local news · yesterday Alcohol consumption scorecard to help track intake• The Health Improvement Commission says it is to help people get a clearer picture of their intake. |
 | BBC News - Guernsey · Local news · yesterday Charity campaign aims to improve mental health support• Channel Island Air Search says 42% of deployments are to help find missing people. |
 | Channel Eye - Channel Islands business news · Local news · yesterday Alderney Airport runway works now expected to commence in 2028• Work to reconstruct the main runway at Alderney Airport is now expected to be carried out in 2028 at the earliest, following a review of the design. |
 | Island FM Guernsey News · Local news · yesterday 14 secondary Asian hornet nests found in Guernsey• Five separate Asian hornet nests have been traced and eliminated in the space of one week. |
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Cloudy with patchy rain and drizzle, likely heavier later. Mist and hill fog patches developing. Wind 16 mph. Highs of 18°C.
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No. 990 · 17 September 2026
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