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June 15, 2019

CrewPay Whatupdate No. 5

Hello, crew.

Let’s jump into the update.

Team Accomplishments & News

  • Quiet on the team accomplishment side. Everyone is heads down on the product.

Product Accomplishments & News

  • Fixed a few Dwolla bugs
  • Matt has us aligned and ready to flip the switch on all out customer acquisition mode next week.
  • Started next sprint to work on admin screens

Sales, Marketing & Customer Success Accomplishments & News

  • Sponsored a lunch for about 40 home school campus directors who pay tudors as 1099s. Had good conversations with about 9 people.
  • We had a podcast interview released last week. Please share with your networks: https://www.47insights.com/blog/ep-37-leading-with-outreach-david-horne-crewpay/

Revenue & New Clients

Last week:
-20 transactions ($9.8 earned)
-$60,909 sent
-0 new company, 8 new contractors added

Totals:
-MRR: TBD
-ARR: TBD
-RPC: TBD (not charging right now but it’s est. $245 based on 49 active x $5/mo)

Closing Thoughts

On my mind constantly as we launch CrewPay to the public is the “first mile.”

The first 30-60 seconds of every new business and contractor who signs up for CrewPay is critical. It’s the product’s first mile. At this stage, customers are especially selfish, impatient and lazy. The don’t want to learn anything. They’re busy. They just want to do.

I like the direction we’ve headed in for onboarding. I want us to keep optimizing it and making it better. Let’s be keen to listen and stay empathetic as new customers sign up.

If we can get the first mile right, I believe it will help us prioritize our roadmap and build something people love to use.

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