Blue Canary Software logo

Blue Canary Software

Subscribe
Archives
April 9, 2025

URL Builder Pro: Bug

Hi URL Builder Pro Users,

If you use custom organization fields, you may notice a few broken links.

Last night, Zendesk updated their API on how to check organization fields. We checked with their team, and it seems that this is a bug. They intend to role this bug back.

We submitted an update to circumvent this. It may take a few hours for Zendesk to review the code changes and update it on your instance. But you should see this fixed soon.

If you have any questions- please email us! I’d be happy to clarify any of the above.

If you notice anything else that broke since last night, please let us know so we can get a fix out asap!

Best,

Myles & the URL Builder Pro team


Built by our amazing users and Blue Canary Software, the stewards of:

  • Git-Zen

  • URL Builder Pro

  • PDF Viewer Pro

  • And more custom-built Zendesk Apps!

Don't miss what's next. Subscribe to Blue Canary Software: