Git-Zen is now part of Third South Capital!
Hi everyone,
We're excited to announce the sale of Git-Zen from the venerable Dave to Third South Capital, a group of friends investing in beautiful software companies.
TSC has a deep understanding of the Zendesk and developer ecosystems Git-Zen serves, the power of niche (yet effective) tools, and how difficult it can be to connect your developer and customer success teams.
It's with these earned insights that TSC will continue developing Git-Zen to help your customer success teams communicate with your developers.
But why take our word for it? Here's Dave, co-founder and former CEO of Git-Zen:
"I'm thrilled to be handing the reins of Git-Zen over to the experienced team at Third South Capital. They have a proven history of building and growing successful software products, and they truly understand what it takes to drive successful outcomes and improve the overall customer experience— something that was very important to me throughout this process. With their extensive industry knowledge and expertise, along with their commitment to investing in features and capabilities, I’m eager to see the fresh perspectives and creative innovations they’ll bring to Git-Zen!”
If you're a Git-Zen customer, here's the near term game plan:
- Product enhancements - we have planned some exciting features around labels and follow-ups
- Team expansion - we are staffing Git-Zen with 2 engineers and a support team
- Pricing improvements - we're adding a referral system so you can participate in the growth of Git-Zen
Feature requests - Dave helped us document your feature requests over the past few years; we'll be addressing all of them1.
If your request was received through a Zendesk support email or live chat, we know who you are and will reach out personally, 1:1 with questions and updates about your feature request.
If you have any questions about the change in management or upcoming product improvements, please email us at support@git-zen.com or text Myles directly at 434.216.6743.
Cheers,
Harrison, Colin, Justin, and Myles
1We may miss a few! If we don’t reach out to you, please let us know what the feature request was so we can log it!
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