January 17, 2023

January 17th, 2023 | Not Clients

The first step to turning your service business into a productized service is by changing your frame.

I hate the word clients. A client is someone who has your phone number, calls you at midnight and treats you like an employee.

I either call them "people" or "enterprise customers".

My goal is to make my productized service so smooth that it feels like a SaaS.